1. Right of withdrawal :

You have the right to cancel the purchase contract within 14 days of receipt of the goods without giving any reason.

2. Return conditions :

• Items that are excluded from the right of withdrawal for hygiene or health reasons can only be returned if the packaging is unopened and the item is unused .

• In general, all products must be returned in their original condition and in the original, undamaged packaging .

• Opened, used or damaged products are not eligible for return.

3. Return costs :

• You are responsible for the return shipping costs unless the product was incorrect or defective.

4. Refund :

After receipt and inspection of the return, the purchase price will be refunded within 14 days .

5. Note on packaging :

• Please ensure that the products are packaged securely to avoid damage during transit.

How can I return an item?

It's easy! You can either contact us by email at info@suppledent.de , and we'll work together to find a straightforward solution.

Alternatively, you can return the item directly to us via your shipping service provider. Please ensure your order number is included in the package so we can quickly identify the return.

The address for returns is:

Suppledent GmbH
Halenreie 40
22359 Hamburg